About Tolga

Role Overview 

Our client, a well-established firm based in Bexleyheath, is seeking a skilled and motivated Legal Secretary to join their team. This is an excellent opportunity for someone with experience in probate, properties, and wills to further their career within a supportive and professional environment.

Responsibilities

• Providing secretarial support to the probate and wills team, including drafting letters, legal documents, and correspondence.
• Assisting in the preparation and filing of probate applications and other related documentation.
• Organising and maintaining client files, ensuring all legal documents are accurate and up to date.
• Liaising with clients, third parties, and other legal professionals on behalf of the team.
• Managing diaries, scheduling appointments, and arranging meetings.
• Handling sensitive information and maintaining confidentiality at all times.
• Carrying out general administrative duties, including answering calls, managing post, and maintaining office supplies.
• Assisting with property transactions related to probate matters.
• Supporting fee earners with the management of cases and ensuring deadlines are met.

Requirements

• Previous experience as a Legal Secretary, ideally within probate, wills, and property matters.
• Strong knowledge of probate procedures and relevant legal documentation.
• Excellent organisational and time-management skills, with the ability to manage multiple tasks effectively.
• Proficient in Microsoft Office and case management systems.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• High level of attention to detail and accuracy.
• A proactive attitude and a desire to support the team in delivering excellent client service.

Role Overview 

Contract: Temporary until March 2025

Are you passionate about driving meaningful change in healthcare and public health? Do you excel at analysing complex processes and facilitating impactful transformations? If so, join the National Institute for Health and Care Excellence (NICE) and play a pivotal role in improving the timeliness and efficiency of our guidance production.

NICE is a world-leading organisation providing national guidance and advice to improve health and social care. Our work ensures the NHS and public health services deliver the best care possible, efficiently and effectively, while promoting value for taxpayers.

Their Improving Timeliness Programme is central to enhancing the speed and quality of guidance production across clinical guidelines, health technology evaluations, and medicines. This programme also seeks to improve staff experience and increase the efficiency of our guidance-producing teams.

Responsibilities

• As a Programme Business Analyst, you will be at the heart of transforming how NICE develops and delivers guidance. Collaborating with multidisciplinary teams, you will:
• Map and analyse current processes to identify opportunities for standardisation and improvement.
• Conduct time and motion studies to evaluate resource usage and identify efficiencies.
• Support the design and monitoring of performance metrics to track progress and impact.
• Facilitate workshops and discussions with stakeholders to develop optimised process proposals.
• Contribute to a culture of continuous improvement by supporting teams in implementing change.

Requirements

• A degree or equivalent experience in a relevant field.
• Qualifications in process mapping and improvement frameworks (e.g., Lean, Six Sigma).
• Experience as a Business Analyst in process redesign projects.
• Strong analytical, problem-solving, and communication skills.
• Proficiency with tools like Microsoft Office and process mapping software.

Desirable:

• PRINCE2 or ITIL Practitioner certification.
• Experience in health or social care environments.
• Knowledge of business planning and change management.