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Josh Recruitment Consultant
Job Description
Company And Role Overview –
Our client is looking for a new Donor Support Administrator. Across multiple channels, you'll be the friendly face delivering outstanding customer service to our invaluable donors, supporters, and stakeholders. Their Donor Services Department sets the gold standard for service excellence, ensuring top-quality support for all involved. As part of the Donor Support Team, you'll be dedicated to responding promptly, professionally, and with utmost helpfulness to every inquiry. If you're ready to make a difference and be part of a team that truly cares, this role is for you!
Main Responsibilities –
- Handle complaints in accordance with the organization’s policies and procedures
- Collaborate with colleagues and your Line Manager to identify and recommend improvements to internal processes
- Work with departments across the UK and with international colleagues to discuss solutions and best practices
- Stay informed about developments in stem cell donor recruitment, registration, and transplantation
Requirements –
- Completed A-Levels or equivalent education
- Prior participation in a customer experience enhancement initiative
- Proficient in Microsoft Office applications
- Forward-thinking approach to individual tasks/projects, demonstrating creativity in problem-solving
SIMILAR JOBS
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Trusts Fundraising Manager
Trusts Fundraising Manager
Health Charity
London, Hybrid, Full Time, Permanent
£39K - 41K (Depending on experience) + Company Benefits
Role Overview
An exciting opportunity has opened for an experienced fundraiser to lead and grow trust and foundation income. The role focuses on securing major grants, developing new funding opportunities, and managing relationships with key funders. The successful candidate will have a proven track record of securing significant funding, excellent written grant proposal skills, and the ability to manage multiple applications.
Key Responsibilities
- Research, prepare, and submit high-quality funding applications.
- Develop and maintain relationships with funders.
- Write compelling grant proposals to secure trust donations.
- Achieve annual income targets from trusts, foundations, and statutory sources.
- Collaborate with internal teams to align fundraising efforts with strategic goals.
- Track and report on funding applications and income progress.
Requirements
- Proven experience in trust fundraising, securing £500,000+ annually.
- Strong writing and communication skills.
- Proven experience with grant and bid writing management.
- Ability to manage budgets, deadlines, and stakeholder relationships.
- A DBS check and the right to work in the UK are required.
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Corporate Partnerships Fundraiser
Role Overview
Our client in the charity sector is seeking an individual for the role of the Corporate Partnerships Fundraiser. This involves the establishment and maintenance of the client's, digital acquisition pipeline. Within the Corporate and Community team, this position focuses on cultivating strong relationships with companies to not only achieve but surpass income targets and align with the organization's CSR objectives.
Embracing a unified philosophy across the Fundraising and Engagement department, the incumbent collaborates effectively to ensure optimal utilization of technology. Furthermore, they are dedicated to overseeing continuous improvement in all processes to enhance efficiency and effectiveness.
Responsibilities
- Collaborate effectively to strategise and execute engagement and fundraising plans.
- Utilize diverse tools, including networking and existing contacts, to research and identify new business opportunities.
- Serve as the primary point of contact for a designated account, delivering exceptional account management.
- Identify key decision makers and employ strong consultative and negotiation skills to communicate the benefits of a partnership and the brand.
- Partner with the Engagement team to craft and present high-quality new business proposals, pitches, and presentations for securing new partnerships, as well as responding to incoming proposals from potential supporters.
- Develop project plans supporting work program activities, outlining key milestones, success criteria, and resource requirements.
- Collaborate with the Engagement team to create compelling marketing materials that inspire, support, and ensure every supporter feels valued, appreciated, and informed.
- Represent the charity effectively to diverse external and internal audiences across various contexts and events.
- Monitor the progress of projects and work programs against agreed-upon KPIs and targets, reporting, as necessary.
- Contribute actively to team and department planning events and activities.
Requirements
- Fundraising or charity background with a focus on business collaborations.
- Successful track record in acquiring new business.
- Established experience in proficient account management.
- Strong skills in negotiation, networking, and relationship management.
- In-depth understanding of charity law as it pertains to fundraising.
- Motivating, empathetic, and persuasive communication skills.
- Location - Surrey
- Salary - £31,000
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Corporate Partnerships Manager
Role Overview
A dynamic and driven Corporate Partnerships Manager is sought to join an expanding corporate partnerships team. This individual will play a key role in developing and managing a pipeline of high-value corporate partnerships. The role will involve crafting persuasive written proposals, strategic plans, pitches, and staff vote campaigns aimed at securing long-term, impactful partnerships.
This role is hybrid.
Key Responsibilities- Identifying, developing, and managing a pipeline of corporate partnership opportunities
- Building and maintaining strong, long-lasting relationships with corporate partners
- Creating compelling proposals, strategic pitches, and staff campaigns to drive partnerships
- Collaborating with the corporate partnerships team to deliver successful new business initiatives
- Contributing to the development and execution of the broader corporate partnerships strategy
Requirements- New corporate partnership experience
- Management experience
- Raising 6 figure donations
- Excellent relationship-building and communication skills
- Proactive and solution-oriented approach to challenges
- Creative thinker with the ability to develop innovative solutions
- Strong organisational and project management abilities
