Floor Manager

SIMILAR JOBS

• Grants and Trusts Manager

  £40,000

  UK

  Business Support Other

  Experienced Professional

  Permanent

  Role Overview:

  Our client are seeking a dynamic and results-driven Grant and Trusts Fundraising Manager to join their fundraising team. You will lead efforts to develop and implement strategies for securing significant funding from trusts, foundations, and corporate partners. The successful candidate will have a strong track record of generating income, building long-lasting relationships, and delivering against ambitious fundraising targets.

  Key Responsibilities:

  • Develop and implement a fundraising strategy to engage and secure high-value donations from trusts, foundations, and corporate partnerships.
  • Research and identify potential funders, both locally and nationally, with a focus on trust and corporate giving.
  • Prepare compelling, tailored applications, proposals, and presentations to secure funding.
  • Build and maintain strong relationships with funders, ensuring timely reporting and stewardship.
  • Lead on monitoring and evaluation, ensuring accurate reporting of outcomes to funders.
  • Work closely with internal teams, including program delivery and finance, to ensure effective use and reporting of funds.
  • Contribute to the overall fundraising strategy and help achieve annual income targets.
  • Manage a portfolio of key relationships, keeping up-to-date with funding trends and opportunities.
  • Provide regular updates to the Head of Fundraising on progress, challenges, and opportunities.

  About You:

  • Experience: Proven experience in trusts and corporate fundraising with a track record of securing significant income.
  • Writing Skills: Exceptional writing skills, with the ability to craft compelling and persuasive applications and proposals.
  • Communication: Excellent interpersonal and relationship-building skills, with the ability to engage stakeholders at all levels.
  • Project Management: Strong organizational skills, with the ability to manage multiple projects and deadlines effectively.
  • Research Skills: Ability to identify and research new funding opportunities and build a strong pipeline.
  • Team Player: Collaborative approach, willing to support colleagues and contribute to team goals.

  Desirable:

  • Experience in monitoring and reporting on financial and program outcomes.
  • Grants writing and trust fundraising experience. 
  • Understanding of the charity sector and key trends in corporate social responsibility and philanthropic giving.

  What They Offer:

  • £40,000 + Company benefits 
  • Flexible working options, including remote working.
  • Opportunities for professional development and career progression.
  • A supportive and inclusive working environment where your contributions are valued.

• Trusts and Philanthropy Executive

  £30,000

  UK

  Business Support Marketing, PR and Advertising Other

  Graduate Experienced Professional

  Permanent

  Overview

  We are seeking an enthusiastic and experienced Fundraising and Philanthropy Executive to join our client's fundraising team. In this new role, you will be responsible for securing funds from trusts, foundations, and individual donors. The successful candidate will have a passion for making a difference, strong writing skills, and experience in relationship management, grant applications, and reporting.

  Key Responsibilities

  Trusts and Foundations Fundraising

  • Research, identify, and engage with a portfolio of charitable trusts and foundations that align with the charity's goals.
  • Prepare and submit compelling grant applications, funding proposals, and reports tailored to each funder’s requirements.
  • Cultivate and manage relationships with trusts and foundations, ensuring timely updates, acknowledgments, and impact reports.
  • Maintain an up-to-date calendar of deadlines for grant submissions and reporting, ensuring compliance with funder guidelines.

  Philanthropy and Major Donor Engagement

  • Build and nurture existing relationships with major donors, ensuring a personalized and strategic approach to donor stewardship.
  • Work closely with senior leadership to identify and develop opportunities to secure gifts.

  Research and Strategy

  • Conduct ongoing research to identify new fundraising opportunities, including emerging trends in philanthropy.
  • Develop strategies to enhance and grow the charity’s trusts and major donor portfolios.
  • Monitor and evaluate the performance of trust and philanthropy income streams, providing regular reports to senior management.

  Collaboration and Cross-functional Work

  • Ensure smooth internal processes for grant management, and written proposals. 
  • Support the overall fundraising strategy by contributing to team meetings, sharing insights, and collaborating on multi-disciplinary projects.

  Key Skills and Experience

  • Proven track record of successful trust and foundation fundraising, with a strong understanding of the grant-making process.
  • Experience in major donor fundraising, including relationship management, donor stewardship, and event organization.
  • Excellent written communication skills, with the ability to craft compelling, clear, and concise proposals and reports.
  • Strong research skills to identify new funding opportunities and develop targeted strategies for engagement.
  • Strong interpersonal and relationship-building abilities, comfortable communicating with donors and trustees at all levels.
  • Attention to detail and excellent organizational skills, with the ability to manage multiple projects and deadlines effectively.

  Salary and Benefits

  - Up to £31,000
  - Hybrid working scheme 
  - Holiday, sick pay, pension scheme, medical health insurance

• Customer Support Advisor

  £27,500

  London

  Business Support

  Graduate Experienced Professional

  Permanent

  Company and Role Overview

  Our client is a global electronic brand who are currently in the market for a Customer Service Advisor to come and join their busy team! The successful candidate will be responsible for upholding excellent communication skills when dealing with customers and queries/concerns. As well as promoting and managing the social side of the business.

  Main responsibilities 

  • Help to promote the development concept of customer service centre as a customer relationship base, by providing warm, friendly, comprehensive, and outstanding responses.
  • E-commerce Support – providing customer service to customers on our online stores.
  • Managing all incoming contact, identifying, and assessing customer’s needs whilst maintaining exceptional level of customer satisfaction
  • Providing support through social media channels, WhatsApp, and Live Chat
  • Maintaining and improving upon existing KPIs and SLAs
  • Providing technical support to customers to a range of products
  • Helping with any other ad-hoc assistance as requested by the company.

  Requirements 

  • Minimum of two years of experience in customer service role
  • Excellent verbal and written communication skills and ability to liaise confidently with internal and external stakeholders.
  • Be confident with complaint handling/management, maintaining calm and clear communication.
  • Some experience of Zendesk CRM preferred / previous experience with other CRM also highly desirable.