Support Coordinator

Role Overview

An exciting opportunity has arisen for an experienced Assistant Housing Services Manager to join a dynamic team. This role is integral to the improvement of housing services, requiring a candidate passionate about social impact and dedicated to making a difference.

Key Responsibilities

• Enhance operational systems and processes in housing services
• Build partnerships with external agencies for coordinated support
• Manage referrals, assess client suitability, and ensure a welcoming move-in process
• Assist in budgeting to ensure financial stability and resident support
• Promote financial literacy among residents and oversee payments
• Lead, support, and train team members to reach full potential
• Conduct regular team meetings and supervision sessions
• Set and monitor performance goals, using outcome-based measures
• Develop systems to support residents in maintaining their units

Requirements

• Strong knowledge of welfare benefits, housing and homelessness laws, and financial inclusion.
• Experience supporting vulnerable populations, particularly those facing complex challenges.
• Expertise in mental health, addiction recovery, and harm reduction strategies.
• Proven ability to lead a team and inspire positive change in clients.
• Excellent communication skills, adept at building productive relationships with colleagues, residents, and stakeholders.

Role Overview

Are you passionate about making a meaningful impact? An exciting opportunity has arisen for a dedicated and experienced professional to join a dynamic team as a Lead Development Worker. This role involves mentoring and supporting individuals, fostering positive choices, promoting growth, and contributing to transformative outcomes within the community.

Main Responsibilities

• Conduct one-to-one mentoring sessions, facilitate after-work activities, and organize programs during holiday periods.
• Develop and deliver engaging workshops, activities, and residential initiatives to inspire participation and growth.
• Build and maintain strong relationships with local communities and institutions, fostering trust and a positive reputation.
• Provide line management for a small team, offering supervision, guidance, and constructive feedback.
• Ensure compliance with safeguarding protocols while maintaining accurate records for monitoring and reporting purposes.
• Collaborate with stakeholders to design and implement sustainable mentoring and development programs.

Requirements

• Minimum of two years' experience working in a role involving mentorship, community engagement, or activity coordination in a full-time capacity.
• Proven ability to manage safeguarding incidents and engage effectively with diverse groups.
• Relevant qualifications at Level 3 (or equivalent) and Level 2 in English.
• Strong communication and organizational skills, with the ability to manage teams and work independently.
• Familiarity with local services and government policies relevant to the role.
• A valid driving license and access to a car.

Role Overview

An exciting opportunity has arisen for a highly motivated and experienced fundraiser to join the Philanthropy team. This key role will involve managing high-value donor relationships, specifically targeting major gifts from high-net-worth individuals (HNWIs), with a focus on securing gifts in the six and seven-figure range.

Main Responsibilities

• Manage relationships with a portfolio of major donors, raising significant income to meet fundraising targets.
• Collaborate with the Philanthropy team to align strategies for maximising philanthropic support.
• Lead a small team, providing guidance and support to achieve personal and team objectives.
• Prepare and execute donor proposals, stewardship plans, and events to engage key supporters.
• Personally solicit donations, as well as coordinate major fundraising efforts with senior staff.
• Work with internal stakeholders across the organisation to strengthen relationships with current and prospective donors.
• Maintain detailed records of all fundraising activities in line with internal procedures.

Requirements

• Proven success in generating significant income from HNWIs or major donors.
• Experience managing complex portfolios and cultivating long-term donor relationships.
• Ability to meet personal and team KPIs in a target-driven environment.
• Excellent written and verbal communication skills, with the ability to simplify complex information.
• Strong organisational skills, with the ability to manage multiple priorities under pressure.
• Experience collaborating with diverse teams and stakeholders.

Role Overview

A dynamic and driven Corporate Partnerships Manager is sought to join an expanding corporate partnerships team. This individual will play a key role in developing and managing a pipeline of high-value corporate partnerships. The role will involve crafting persuasive written proposals, strategic plans, pitches, and staff vote campaigns aimed at securing long-term, impactful partnerships.

Key Responsibilities

• Identifying, developing, and managing a pipeline of corporate partnership opportunities
• Building and maintaining strong, long-lasting relationships with corporate partners
• Creating compelling proposals, strategic pitches, and staff campaigns to drive partnerships
• Collaborating with the corporate partnerships team to deliver successful new business initiatives
• Contributing to the development and execution of the broader corporate partnerships strategy

Requirements

• New corporate partnership experience
• Management experience
• Raising 5 figure donations
• Excellent relationship-building and communication skills
• Proactive and solution-oriented approach to challenges
• Creative thinker with the ability to develop innovative solutions
• Strong organisational and project management abilities

What the Role Offers

• Competitive salary of £47,000 per annum
• Auto-enrolled Pension Scheme
• 25 days annual leave, plus bank holidays

Role Overview

Are you passionate about retail, customer engagement, and cutting-edge products? Join our team as an Assistant Store Manager, where you’ll lead a team, inspire customers, and drive success.
In this role, you’ll assist the Store Manager in leading and developing the team to achieve sales goals while delivering outstanding customer experiences. You’ll also contribute to marketing efforts, including events and social media, leveraging your creativity and enthusiasm.

Key Responsibilities

• Achieve sales and KPIs through exceptional service.
• Develop product knowledge to confidently assist customers.
• Support team training, coaching, and development.
• Assist in scheduling and performance management.
• Manage stock, cash, and security processes.
• Ensure compliance with health and safety regulations.
• Execute visual merchandising to company standards.
• Support in-store events and social media updates.
• Maintain cleanliness and organisation.
• Uphold high standards of team presentation.

Requirements

• Flexible to work retail hours (including weekends).
• 6+ months of supervisory or assistant management experience.
• Strong time management and interpersonal skills.

• Experience in premium retail industry.
• Fluency in an additional language.
• Creative skills or an interest in social media.

Job Type: Full-time
Pay: £26,000 - £30,000 per year plus bonus

Role Overview

Join a dynamic charity committed to cultivating a supportive and high-performing work environment. The Human Resources Manager is a pivotal role, responsible for driving initiatives that enhance the experience of employees and volunteers, align with our clients mission, and position the organisation for future success.
This role oversees all operational HR functions, providing expert guidance to managers and employees while ensuring excellence in service delivery. As a key member of a collaborative team, the HR Manager will lead on employment practices, recruitment, onboarding, and team development. The position also involves deputizing for the Director of People & Volunteering as required.

Responsibilities

• Develop, refine, and enforce HR policies to meet organisational goals and legal standards.
• Coordinate timely and inclusive recruitment processes, from job description creation to candidate selection.
• Oversee the integration of new hires through effective onboarding and orientation.
• Serve as a trusted advisor to managers and staff on all HR-related matters, promoting engagement and performance.
• Address and resolve employee relations issues with professionalism and sensitivity.
• Maximize the potential of HR systems to streamline processes and deliver actionable insights.
• Generate regular workforce reports, including key metrics and payroll updates, to inform decision-making.
• Design and deliver training programs to enhance leadership and staff capabilities.
• Contribute to planning and executing strategic projects that align with broader goals.
• Foster cross-departmental collaboration to build a cohesive and innovative workplace culture.

Requirements

• Proven background in HR management with hands-on experience in employee relations and policy implementation.
• Strong interpersonal and relationship-building skills across diverse teams.
• Thorough understanding of UK employment regulations.
• CIPD qualification or equivalent expertise.
• Proficiency in HR systems and Microsoft Office tools.