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HR Manager
Job Description
Overview
Join a dynamic charity committed to cultivating a supportive and high-performing work environment. The Human Resources Manager is a pivotal role, responsible for driving initiatives that enhance the experience of employees and volunteers, align with our clients mission, and position the organisation for future success.
This role oversees all operational HR functions, providing expert guidance to managers and employees while ensuring excellence in service delivery. As a key member of a collaborative team, the HR Manager will lead on employment practices, recruitment, onboarding, and team development. The position also involves deputizing for the Director of People & Volunteering as required.
Responsibilities
- Develop, refine, and enforce HR policies to meet organisational goals and legal standards.
- Coordinate timely and inclusive recruitment processes, from job description creation to candidate selection.
- Oversee the integration of new hires through effective onboarding and orientation.
- Serve as a trusted advisor to managers and staff on all HR-related matters, promoting engagement and performance.
- Address and resolve employee relations issues with professionalism and sensitivity.
- Maximize the potential of HR systems to streamline processes and deliver actionable insights.
- Generate regular workforce reports, including key metrics and payroll updates, to inform decision-making.
- Design and deliver training programs to enhance leadership and staff capabilities.
- Contribute to planning and executing strategic projects that align with broader goals.
- Foster cross-departmental collaboration to build a cohesive and innovative workplace culture.
Requirements
- Proven background in HR management with hands-on experience in employee relations and policy implementation.
- Strong interpersonal and relationship-building skills across diverse teams.
- Thorough understanding of UK employment regulations.
- CIPD qualification or equivalent expertise.
- Proficiency in HR systems and Microsoft Office tools.
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Role Overview
Our client is seeking a proactive and organised HR Coordinator to join their HR team. This is a key administrative role that will support the HR department in delivering efficient HR services across the organisation. The HR Coordinator will assist with a variety of HR processes, including recruitment, employee onboarding, and HR records management, ensuring that HR operations run smoothly and in compliance with company policies.
Key Responsibilities
- Support the recruitment process, including posting job advertisements, shortlisting candidates, scheduling interviews, and conducting reference checks.
- Assist in the onboarding process for new employees, ensuring a seamless transition and compliance with company procedures.
- Maintain and update employee records, ensuring that all HR documentation is accurate, confidential, and compliant with data protection regulations.
- Assist with employee relations tasks, including organising employee events, handling queries, and providing support for employee engagement initiatives.
- Coordinate HR training and development programs, tracking attendance, and managing logistics.
- Support payroll processing by ensuring that all employee information is accurate and up-to-date.
- Manage HR filing systems, ensuring that all records are organised and easily accessible.
- Assist in preparing HR reports and presentations as required.
- Act as the first point of contact for employees regarding HR queries, providing guidance and assistance where necessary.
- Help ensure compliance with HR policies, procedures, and legal requirements, supporting audits and other regulatory requirements.
- Support the HR team with various administrative tasks and ad hoc projects as required.
Key Requirements
- Proven experience in an administrative role, preferably within HR.
- Knowledge of HR processes, policies, and procedures.
- Strong organisational skills with the ability to manage multiple tasks and priorities.
- Proficiency in HR software (such as iTrent or similar systems) and Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent written and verbal communication skills.
- Ability to maintain confidentiality and handle sensitive information.
- Strong attention to detail and accuracy.
- A proactive and adaptable attitude, with a strong ability to work as part of a team.
- Excellent time management skills and the ability to work to tight deadlines.
Desirable Skills and Experience
- CIPD Level 3 or equivalent qualification (or working towards).
- Experience in recruitment and onboarding.
- Familiarity with payroll processes.
- Experience with HR administration or working in a busy HR environment.
Company And Role Overview
The Human Resources Advisor champions the delivery of top-tier guidance on complex HR issues, exuding a proactive, solution-focused approach to department heads, managers, employees, and stakeholders alike. Fostering trust across all tiers of staff, they navigate with sensitivity, diplomacy, and unwavering integrity. At the forefront of propelling the team towards a data-driven future, HR Advisors harness the power of the iTrent system to sculpt, monitor, and implement cutting-edge HR metrics. Within a tightly-knit team environment, they revel in the opportunity to collaborate seamlessly across the organisation, providing reciprocal support whenever necessary. With an infectious enthusiasm, they ensure the provision of a welcoming, personable, and highly efficient HR service, while also standing as the esteemed HR representative in pertinent meetings and committees.
Main Responsibilities
- Conduct frequent discussions with essential stakeholders to comprehend and address the unique people-related obstacles within each department, providing coaching and support to promote the adoption of optimal HR and management strategies
- Implement strategies for recruiting and retaining high-quality personnel, prioritizing aspects such as safeguarding, diversity, equality, equity, and inclusion
- Assume responsibility for managing employee relations cases, ensuring they are handled efficiently and in accordance with current employment regulations and best practices
- Develop and revise policies and procedures, keeping staff informed of any relevant updates
- Conduct Disciplinary and Grievance investigation meetings when necessary
- Collaborate with trade union representatives, where appropriate, to achieve favourable resolutions
Requirements
- Possession of MCIPD qualification or part-qualification, or equivalent demonstrable expertise
- Familiarity with employment legislation, encompassing UK Visa and Immigration stipulations, alongside adept application of sound generalist HR principles
- Proficiency in clear and persuasive communication, both written and verbal
- Demonstrated experience in coaching and mentoring personnel across all hierarchies on HR best practices, policies, and procedures
- Ability to remain confident and composed when faced with pressure
- Track record of developing and overseeing training plans
Role Overview
An exciting opportunity has arisen for an experienced Assistant Housing Services Manager to join a dynamic team. This role is integral to the improvement of housing services, requiring a candidate passionate about social impact and dedicated to making a difference.
Key Responsibilities
- Enhance operational systems and processes in housing services
- Build partnerships with external agencies for coordinated support
- Manage referrals, assess client suitability, and ensure a welcoming move-in process
- Assist in budgeting to ensure financial stability and resident support
- Promote financial literacy among residents and oversee payments
- Lead, support, and train team members to reach full potential
- Conduct regular team meetings and supervision sessions
- Set and monitor performance goals, using outcome-based measures
- Develop systems to support residents in maintaining their units
Requirements
- Strong knowledge of welfare benefits, housing and homelessness laws, and financial inclusion.
- Experience supporting vulnerable populations, particularly those facing complex challenges.
- Expertise in mental health, addiction recovery, and harm reduction strategies.
- Proven ability to lead a team and inspire positive change in clients.
- Excellent communication skills, adept at building productive relationships with colleagues, residents, and stakeholders.
Role Overview
A highly rewarding opportunity awaits a skilled and compassionate Case Manager to join a respected domestic abuse intervention program. This role focuses on working with high-risk individuals identified through local safeguarding partnerships to support safer communities by encouraging positive behavioural change.
Key Responsibilities
- Manage a caseload of high-risk domestic abuse cases, delivering individualised intervention plans that address specific needs and challenges.
- Collaborate with multi-agency teams, including social services, law enforcement, and health providers, to ensure coordinated responses and comprehensive risk management.
- Engage with individuals on a one-to-one basis, using motivational and therapeutic techniques to influence long-term behavioural change.
- Regularly assess and document progress, contributing to a safer environment for families and communities.
Requirements
- Experience in safeguarding, multi-agency settings, or similar fields, with a solid understanding of risk management and conflict resolution.
- Experience with Domestic Abuse, Mental Health Issues, and/or Substance Misuse is desirable.
- Strong communication skills, empathy, and resilience to handle complex and sometimes challenging situations.
- A proactive, solution-oriented approach to supporting individuals and promoting positive community outcomes.
Role Overview
A leading social organisation is looking for an experienced and passionate Service Manager to oversee a supported housing project dedicated to vulnerable adults. This vital role offers the chance to lead a multi-site program that provides safe housing and tailored support to help residents develop the skills needed for independent living.
Key Responsibilities
- Oversee daily operations, ensuring high standards of safety, safeguarding, and compliance.
- Lead and inspire a team of support workers, volunteers, and housekeepers.
- Foster partnerships within the community to strengthen service delivery.
- Meeting and exceeding key performance indicators (KPIs).
- Maintain accurate records and data collection, preparing regular reports.
- Recruit and develop volunteers and peer mentors.
Requirements
- Proven Background in Team Leadership: Demonstrated experience in overseeing and guiding a team effectively.
- Experience with vulnerable people within the DA sector, Mental Health issues and/or Substance Misuse
- Skilled Team Builder: Adept at creating and leading a motivated, high-performing team, using both coaching and directive approaches to maximize individual strengths.
- Goal-Oriented: Strong ability to achieve targets and meet deadlines consistently.
- Exceptional Communication: Excellent skills in written, verbal, and presentation communication.
- Clear and Effective Communicator: Capable of conveying ideas and instructions with clarity and precision.
- Active Listener: Highly developed listening skills, ensuring understanding and responsiveness to team and client needs.
