Business Development Manger

Company and Role Overview

Our client is a large retail organisation and are looking to add a skilled Retail Sales Assistant to come and join their busy team! The ideal candidate will be required to supervise the shop floor, responsible for increasing sales, engagement, and enriching customer experiences.
 

Main Responsibilities

• Proactively selling products
• Correct cash system handling
• Responsible for shop operations
• Ensuring the shop floor is kept to a high standard
• Training new colleagues
• Provide excellence Customer Service, consistently looking for ways to improve with the team
• Ensure all deliveries are accurately checked and discrepancies are reported to Head Office
• Assisting with organisation of in-store events and brand activation to promote the store

 

Requirements

• Assortment and Category knowledge
• Experience within retail/hospitality role
• Good command of the English language
• Excellent time management and task prioritisation

Company and role overview –

This company embodies professionalism, agility, and a customer-centric approach. They proudly serve the top UK independent ethnic stores, world food take-away outlets, and major UK supermarket retailers such as Asda, Tesco, Sainsbury's, and Morrisons. Their products grace the shelves of larger superstores as well as smaller 'Express' and 'Local' stores across the nation.

Main responsibilities –

• Discover and cultivate fresh business prospects via networking and cold outreach
• Perform market analysis to pinpoint potential clients and industries for growth opportunities
• Foster enduring relationships with current clients, prioritizing satisfaction and fostering repeat business
• Work closely with internal teams to craft tailored solutions addressing clients' specific needs
• Skilfully negotiate contracts and finalize agreements with clients, ensuring mutually beneficial terms

Requirements –

• Demonstrated success in business development or sales roles
• Proficient in Salesforce or comparable CRM software
• Exceptional communication and interpersonal abilities, adept at building rapport with clients
• A-Level or equivalent education is preferred
• Prior experience in business development for at least 1 year is preferred

Role Overview

Our client is looking for a passionate and driven Account Manager to join their dynamic team. This is a field-based role covering the Midlands, with occasional visits to the head office.
As the Account Manager, you will manage relationships with independent retailers, ensuring the successful promotion and sales of a wide range of electronic musical instruments. You'll work closely with internal marketing and sales teams to develop strategies, execute promotional events, and ensure top-notch product training for retailers. Your input will be critical in driving growth, expanding market presence, and maintaining competitive insights.
 

Key Responsibilities

• Drive sales growth through strategic account management and partnership building.
• Create effective business plans for your territory to meet and exceed sales targets.
• Deliver expert product training and support to retailers.
• Plan and execute engaging marketing events to promote product visibility.
• Monitor competitors and market trends, providing key insights.
• Produce reports and forecasts to support sales planning.

Requirements

• Proven experience in B2B sales, ideally within music retail or a related field.
• Passionate about music, with the ability to confidently demonstrate pianos and keyboards.
• Full UK driving license and flexibility to travel.
• Strong communication, negotiation, and problem-solving skills.
• Proficient in Microsoft Excel and Google Business Suite.

Company And Role Overview –

Our client is on the hunt for a passionate and driven Senior Business Development Manager to join their energetic team! They are experts in crafting custom solutions that tackle their clients’ most pressing challenges, delivering outstanding results every time, and monthly events.
This is your chance to be part of a powerhouse sales team that’s making waves in both established and new markets. With fast-track career progression, all promotions are internal, meaning endless opportunities for those eager to climb the ladder. The best part? The sales cycle is lightning-fast, so you can start earning commissions within weeks! If you're ambitious, results-oriented, and ready for an exciting challenge, this is the opportunity you’ve been waiting for!

Main Responsibilities –

• Prospect research via LinkedIn and sales navigator to find executive level potential customers.
• Lead generation and outreach through our tried and tested systems.
• Cold calling, data management – CRM records.
• Pitching and closing deals.
• Identifying new markets

Requirements –

• 3-5 years sales experience in new business.
• Longevity within a company.
• New business experience.
• B2B selling.
• Outreach and pipeline creation via LinkedIn or other means. 
• Drive, resilience, and motivation to achieve targets. 

Package–

• Negotiable salary depending on experience £30K - £70K + Uncapped Commission 
• Hybrid or remote working 
• Market leader exposure
• Autonomous working 
• Personal development - promote within 

Company and Role Overview

Our client is a large retail organisation and are looking to add a skilled Retail Sales Assistant to come and join their busy team! The ideal candidate will be required to supervise the shop floor, responsible for increasing sales, engagement, and enriching customer experiences.
 

Main Responsibilities

• Proactively selling products
• Correct cash system handling
• Responsible for shop operations
• Ensuring the shop floor is kept to a high standard
• Training new colleagues
• Provide excellence Customer Service, consistently looking for ways to improve with the team
• Ensure all deliveries are accurately checked and discrepancies are reported to Head Office
• Assisting with organisation of in-store events and brand activation to promote the store

 

Requirements

• Assortment and Category knowledge
• Experience within retail/hospitality role
• Good command of the English language
• Excellent time management and task prioritisation

Company and Role Overview

Our client is a global electronic brand who are currently in the market for a Customer Service Advisor to come and join their busy team! The successful candidate will be responsible for upholding excellent communication skills when dealing with customers and queries/concerns. As well as promoting and managing the social side of the business.

Main responsibilities 

• Help to promote the development concept of customer service centre as a customer relationship base, by providing warm, friendly, comprehensive, and outstanding responses.
• E-commerce Support – providing customer service to customers on our online stores.
• Managing all incoming contact, identifying, and assessing customer’s needs whilst maintaining exceptional level of customer satisfaction
• Providing support through social media channels, WhatsApp, and Live Chat
• Maintaining and improving upon existing KPIs and SLAs
• Providing technical support to customers to a range of products
• Helping with any other ad-hoc assistance as requested by the company.

Requirements 

• Minimum of two years of experience in customer service role
• Excellent verbal and written communication skills and ability to liaise confidently with internal and external stakeholders.
• Be confident with complaint handling/management, maintaining calm and clear communication.
• Some experience of Zendesk CRM preferred / previous experience with other CRM also highly desirable.

Role Overview

Our client is currently in the market for a Deputy Manager to come and join their busy team! The successful candidate will support and manage the staff to enable them to meet the needs of the children and young people, managing child protection concerns and complaints and participating in reviews to provide the best outcome for everyone.
 

Responsibilities

• Ensuring that each young person has an assigned primary worker and team member are aware of each child’s relevant plans and their responsibilities for its implementation.
• Performing the role of "on-call manager" to provide out-of-hours support for the home, on a rotating basis
• Attending childcare reviews and planning meetings to provide information and achieve optimal outcomes for young people
• Maintaining accurate written records to record information and enable regular monitoring and evaluation to occur
• Working in partnership with parents, caregivers, and other professionals to safeguard and promote the welfare of young people
• Assisting with the recruitment and retention of staff, including induction training for new staff into the home
• Providing consultation and informal advice and support to staff in relation to day-to-day matters
• Conducting annual appraisals of staff, addressing issues concerning conduct and competence of staff where necessary
• Ensuring that budgets and resources are allocated appropriately and managed effectively, and the use of finances is properly monitored, including petty cash returns and staff attendance records
• Developing, in consultation with young people and staff, routines concerning all aspects of child care, creating schedules that fit best
• Ensuring that there are appropriate and adequate reporting and recording systems in place to comply with Quality Standards

 

Requirements

• Knowledge of the Children Act and other relevant legislation
• Diploma L3 Residential Childcare (or equivalent)
• Willingness to complete Diploma L5 L&M in H&SC
•  Knowledge of CHR 2015 and the QS

Role Overview

Our client is currently in the market for a HR Generalist to come and join their busy team! The successful candidate will support the overall recruitment process, induction and performance management of their team! As well as ad hoc duties.

Responsibilities

Recruitment:

• Assist managers in preparing job descriptions and person specifications informed by team analysis for recruitment purposes, including advertising vacancies and monitoring interest on LinkedIn, websites, and job boards, making suggestions for remedial action when necessary.
• Respond to all potential candidate enquiries, support with shortlisting and schedule interviews and tests.
• Take part in interview panels when required and arrange candidate feedback upon request.
• Undertake reference and document checks and prepare employment contracts, based on existing templates.

Induction:

• Prepare induction packs (regularly review and update information packs on a regular basis) in collaboration with Heads of Department and arrange departmental/organisational inductions.
• Participate in international HR onboarding activities.

Performance Management:

• Ensure all staff receive regular reviews during their probationary period, and annual feedback documentation is completed and filed.
• Prepare reports on performance for the Country Manager to review.

Learning and Development:

• Research and identify external training partners and book training courses and assist and coordinate internal training opportunities.
• Create a centralized hub for all training measurement reporting and recording.
• Monitor, track, and collect all documentation related to internal or external training that occurs, ensuring employee sign off.

Employee Relations:

• Support the HR Manager in the preparation of payroll for each month, including starters/leavers, contract variations, sick pay, maternity pay etc.
• Undertake administration relating to the workplace pension scheme, cycle to work, eyecare vouchers, flu jab, and season ticket loans.
• Administer requests for flexible working, maternity/paternity/adoption leave, time off for dependents, etc.
• Assist managers with employee relations issues such as absence management, grievance, disciplinary, and dismissal, in accordance with company policy and employment legislation.

Administration:

• Maintain accurate and up-to-date personnel files both in hard copy and electronically, ensuring compliance with Data Protection legislation.
• Prepare HR correspondence, such as changes to Terms and Conditions of employment, end of probation, termination, etc.
• Collect and report upon data relating to a number of topics, such as recruitment, diversity, staff absence, and turnover.
• Administer the exit process for leavers, including exit interviews and return of company property.
• Assist in reviewing and updating HR policies and procedures, ensuring these are effective for the business and reflect current legislation and best practice.
• Ensure all assigned onboarding and offboarding tasks within the HR system are up to date and prepare folders with HR Correspondence templates.

• Meet with HR Manager for the purpose of regular supervision and appraisal.

Requirements

• Educated to Degree level or relevant HR Certification or Experience.
• Proven experience of HR Generalist roles
• Good communication, listening and interpersonal skills, with the ability to write and communicate to applicants, supporters, stakeholders and colleagues at all levels (both written and verbal, in a friendly and professional manner).
• Excellent administration and organisational skills.
• Good IT skills including an understanding of Microsoft Office suite of programmes. such as Word, Excel, Outlook etc.