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Business Support

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Business Support

Role Overview

A leading social organisation is looking for an experienced and passionate Service Manager to oversee a supported housing project dedicated to vulnerable adults. This vital role offers the chance to lead a multi-site program that provides safe housing and tailored support to help residents develop the skills needed for independent living.

Key Responsibilities

  • Oversee daily operations, ensuring high standards of safety, safeguarding, and compliance.
  • Lead and inspire a team of support workers, volunteers, and housekeepers.
  • Foster partnerships within the community to strengthen service delivery.
  • Meeting and exceeding key performance indicators (KPIs).
  • Maintain accurate records and data collection, preparing regular reports.
  • Recruit and develop volunteers and peer mentors.

Requirements

  • Proven Background in Team Leadership: Demonstrated experience in overseeing and guiding a team effectively.
  • Experience with vulnerable people within the DA sector, Mental Health issues and/or Substance Misuse
  • Skilled Team Builder: Adept at creating and leading a motivated, high-performing team, using both coaching and directive approaches to maximize individual strengths.
  • Goal-Oriented: Strong ability to achieve targets and meet deadlines consistently.
  • Exceptional Communication: Excellent skills in written, verbal, and presentation communication.
  • Clear and Effective Communicator: Capable of conveying ideas and instructions with clarity and precision.
  • Active Listener: Highly developed listening skills, ensuring understanding and responsiveness to team and client needs.
Business Support

Role Overview 

Our client is seeking a Membership Administrator to support the delivery of End Point Assessments (EPA) within their membership services team. This role plays a key part in managing and organising the EPA process, ensuring it aligns with regulatory standards and timelines. Reporting to the Senior EPA Manager, the Membership Coordinator will handle applications, organise interviews, and support quality assurance activities.


Key Responsibilities

  • Efficiently process EPA applications, meeting set deadlines and ensuring compliance requirements are met.
  • Coordinate interview schedules with candidates and assessors, setting up virtual meetings and maintaining communication.
  • Track and update assessment records, providing support during review meetings.
  • Actively participate in process improvement initiatives for EPA application and interview management.

Requirements

  • Strong organisational and time-management skills with a keen attention to detail.
  • Exceptional communication abilities and confidence in liaising with stakeholders via email and phone.
  • Familiarity with databases, Microsoft Office Suite, and virtual platforms such as MS Teams.
  • Experience working with Salesforce is highly desirable.

 
Business Support

Role Overview

Our client is looking for a passionate and skilled Relationships Manager to help transform their organisation on a fixed term contract. The successful candidate will work closely with local partnerships to support the development and implementation of innovative solutions that address the complex challenges facing the disadvantaged in securing sustainable employment. This is an exciting opportunity to contribute to systemic change and make a real difference to change lives.

Main Responsibilities

  • Build and manage strong relationships with local partnerships.
  • Provide ongoing support to help partnerships develop shared ambitions for systemic change.
  • Accompany partnerships through their processes, monitoring progress and identifying challenges.
  • Act as a liaison between local partners and internal teams, bringing local insights into strategic decision-making.
  • Lead engagement with local partnerships, ensuring the involvement in decision-making and design.
  • Prepare and oversee grant agreements, ensuring compliance with milestones and budgets.
  • Identify funding opportunities and help partnerships develop business cases for additional support.
  • Support partnerships in developing new models of working that align with wider policy changes

Requirements

  • Proven experience in partnership, fundraising, and grant management.
  • Strong strategic thinking and analytical skills.
  • Ability to build productive relationships with senior stakeholders and foster collaborative action.
  • Experience in managing projects, budgets, and contracts with effective monitoring and performance oversight.
  • Excellent interpersonal, communication, and presentation skills.
  • A genuine commitment to equity, diversity, and inclusion.


Package

  • Flexible working – Offices in London, the West Midlands, and the North of England.
  • Competitive salary of up to 42K.
  • Brilliant company benefits
Business Support

Role Overview:

Our client are seeking a dynamic and results-driven Grant and Trusts Fundraising Manager to join their fundraising team. You will lead efforts to develop and implement strategies for securing significant funding from trusts, foundations, and corporate partners. The successful candidate will have a strong track record of generating income, building long-lasting relationships, and delivering against ambitious fundraising targets.

Key Responsibilities:

  • Develop and implement a fundraising strategy to engage and secure high-value donations from trusts, foundations, and corporate partnerships.
  • Research and identify potential funders, both locally and nationally, with a focus on trust and corporate giving.
  • Prepare compelling, tailored applications, proposals, and presentations to secure funding.
  • Build and maintain strong relationships with funders, ensuring timely reporting and stewardship.
  • Lead on monitoring and evaluation, ensuring accurate reporting of outcomes to funders.
  • Work closely with internal teams, including program delivery and finance, to ensure effective use and reporting of funds.
  • Contribute to the overall fundraising strategy and help achieve annual income targets.
  • Manage a portfolio of key relationships, keeping up-to-date with funding trends and opportunities.
  • Provide regular updates to the Head of Fundraising on progress, challenges, and opportunities.

About You:

  • Experience: Proven experience in trusts and corporate fundraising with a track record of securing significant income.
  • Writing Skills: Exceptional writing skills, with the ability to craft compelling and persuasive applications and proposals.
  • Communication: Excellent interpersonal and relationship-building skills, with the ability to engage stakeholders at all levels.
  • Project Management: Strong organizational skills, with the ability to manage multiple projects and deadlines effectively.
  • Research Skills: Ability to identify and research new funding opportunities and build a strong pipeline.
  • Team Player: Collaborative approach, willing to support colleagues and contribute to team goals.

Desirable:

  • Experience in monitoring and reporting on financial and program outcomes.
  • Grants writing and trust fundraising experience. 
  • Understanding of the charity sector and key trends in corporate social responsibility and philanthropic giving.

What They Offer:

  • £40,000 + Company benefits 
  • Flexible working options, including remote working.
  • Opportunities for professional development and career progression.
  • A supportive and inclusive working environment where your contributions are valued.
Business Support

Overview

We are seeking an enthusiastic and experienced Fundraising and Philanthropy Executive to join our client's fundraising team. In this new role, you will be responsible for securing funds from trusts, foundations, and individual donors. The successful candidate will have a passion for making a difference, strong writing skills, and experience in relationship management, grant applications, and reporting.

Key Responsibilities

Trusts and Foundations Fundraising

  • Research, identify, and engage with a portfolio of charitable trusts and foundations that align with the charity's goals.
  • Prepare and submit compelling grant applications, funding proposals, and reports tailored to each funder’s requirements.
  • Cultivate and manage relationships with trusts and foundations, ensuring timely updates, acknowledgments, and impact reports.
  • Maintain an up-to-date calendar of deadlines for grant submissions and reporting, ensuring compliance with funder guidelines.

Philanthropy and Major Donor Engagement

  • Build and nurture existing relationships with major donors, ensuring a personalized and strategic approach to donor stewardship.
  • Work closely with senior leadership to identify and develop opportunities to secure gifts.

Research and Strategy

  • Conduct ongoing research to identify new fundraising opportunities, including emerging trends in philanthropy.
  • Develop strategies to enhance and grow the charity’s trusts and major donor portfolios.
  • Monitor and evaluate the performance of trust and philanthropy income streams, providing regular reports to senior management.

Collaboration and Cross-functional Work

  • Ensure smooth internal processes for grant management, and written proposals. 
  • Support the overall fundraising strategy by contributing to team meetings, sharing insights, and collaborating on multi-disciplinary projects.

Key Skills and Experience

  • Proven track record of successful trust and foundation fundraising, with a strong understanding of the grant-making process.
  • Experience in major donor fundraising, including relationship management, donor stewardship, and event organization.
  • Excellent written communication skills, with the ability to craft compelling, clear, and concise proposals and reports.
  • Strong research skills to identify new funding opportunities and develop targeted strategies for engagement.
  • Strong interpersonal and relationship-building abilities, comfortable communicating with donors and trustees at all levels.
  • Attention to detail and excellent organizational skills, with the ability to manage multiple projects and deadlines effectively.

Salary and Benefits

- Up to £31,000
- Hybrid working scheme 
- Holiday, sick pay, pension scheme, medical health insurance

Business Support

Company & Role Overview

Our client is looking for a Health Engagement Manager to join their team. The Health Engagement Manager will have a proven track record of cultivating, nurturing, and assessing partnerships for impactful change and strategic results. As a Health Engagement Manager, you will need to have an expert understanding in measuring service outcomes.
 

Main Responsibilities

  • The Health Engagement Manager you will influence and cultivate relationships with various stakeholders, including organisations and teams.
  • Present evidence of service quality, impact, and cost-effectiveness for funded and provided services.
  • Have managerial experience and being able to direct the team to deliver on projects.
  • Work strategically to create robust service delivery plans that will enhance outcomes.
  • Complex project management across multiple stakeholders including managing contracts .
  • Financial and resource management, including budget setting, budget management/control and reporting.
  • As a Health Engagement Manager, you will play a significant role in senior leadership and contribute to the organisation's strategic business planning.
  • Supervise operational systems and details.
  • Implement a continuous quality improvement and efficiency enhancement program within the department.
 

Requirements

  • Extensive experience in relationship and project management.
  • Proven track record of establishing strong internal and external relationships at a high level.
  • Demonstrated ability to drive change through effective influencing and negotiation, ideally within the healthcare sector.
  • Excellent communication skills, capable of persuading, motivating, and inspiring while delivering clear, accurate, and accessible messages.

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