About Tolga

Company & Role Overview 

We are seeking an experienced and dynamic individual to join our team as a Store Manager, for our client's retail store in Romford. Our client is one of the biggest sporting organisation's in the UK.

The ideal candidate will be responsible for overseeing the day-to-day operations of our retail store, ensuring a positive customer experience, and driving sales and profitability.

The Store Manager will play a crucial role in managing staff, implementing effective merchandising strategies, and maintaining a high level of customer satisfaction.

Responsibilities

• Oversee and manage all aspects of store operations, including opening and closing procedures, inventory management, and security protocols.
• Ensure compliance with company policies and procedures to maintain a safe and productive work environment.
• Oversee inventory levels, conduct regular stock assessments, and implement effective replenishment strategies.
• Recruit, train, and develop a high-performing team of sales associates.
• Provide leadership and guidance to foster a positive and collaborative work environment.
• Maintain open and effective communication with upper management, colleagues, and other departments.

Requirements 

• Proven experience in retail management, with a successful track record in achieving sales targets and operational excellence.
• Strong leadership and interpersonal skills, with the ability to motivate and develop a high-performing team.
• Excellent communication and organizational abilities.
• Proficient in Microsoft Office and point-of-sale systems.
• Educated to a degree level (desirable)

The individual in this position will primarily manage candidate examination schedules and ensure the precise publication of examination results. Operating within a high-profile, high-risk sector of the College, the role includes assisting the Data and Statistics Manager (DSM) in gathering information to generate reports for crucial stakeholders. This contributes to business improvement efforts and addresses key risk areas.
 

• Perform all essential preliminary tasks related to online examination reservations, bookings, and revisions of published information before the commencement of each application window
• Supply data and compile communications to facilitate the prompt resolution of any complaints and issues that may arise during this process
• Compile examination results for candidates and distribute them to deaneries and relevant parties as needed
• Foster connections with essential stakeholders and support the Data & Statistics Manager in data-related tasks, including the compilation of data for external partners

Requirements –

• Possessing education equivalent to at least A level, inclusive of mathematics, statistics, computer science, and/or data analysis/management
• Demonstrated experience in managing, manipulating, and interpreting substantial volumes of data
• Demonstrated proficiency in utilizing MS Office applications, specifically Excel, Access, and Word
• Collaborative team member actively contributing in meetings

Our client is looking for  an organised Education Coordinator to join their team. The individual in this role will play a substantial part in overseeing the administration of critical aspects of the trainee journey. The responsibilities include aiding in the provision of an exceptional trainee experience that aligns with the company and roles requirements.

• Offering administrative assistance for the Appeals, Appeals Review, and Disciplinary Panels
• Ensuring effective data management in compliance with GDPR, consistently supplying precise trainee data, addressing inquiries from stakeholders.
• Supporting trainees and the team with occasional inquiries and operational tasks
• Addressing online inquiries through CRM
• Overseeing trainee record systems in Microsoft Dynamics and ensuring data maintenance

Requirements

• Educational Background - Completed education to GCSE Standard
• Work Experience in a dynamic office setting
• Demonstrated ability to uphold confidentiality, handle sensitive matters with tact, diplomacy, and discretion
• Strong organizational and administrative capabilities, demonstrating proficiency in meeting deadlines
• Competence in utilizing office applications, including Microsoft Dynamics