About Tolga

Role Overview

Our client is currently in the market for a HR Generalist to come and join their busy team! The successful candidate will support the overall recruitment process, induction and performance management of their team! As well as ad hoc duties.

Responsibilities

Recruitment:

• Assist managers in preparing job descriptions and person specifications informed by team analysis for recruitment purposes, including advertising vacancies and monitoring interest on LinkedIn, websites, and job boards, making suggestions for remedial action when necessary.
• Respond to all potential candidate enquiries, support with shortlisting and schedule interviews and tests.
• Take part in interview panels when required and arrange candidate feedback upon request.
• Undertake reference and document checks and prepare employment contracts, based on existing templates.

Induction:

• Prepare induction packs (regularly review and update information packs on a regular basis) in collaboration with Heads of Department and arrange departmental/organisational inductions.
• Participate in international HR onboarding activities.

Performance Management:

• Ensure all staff receive regular reviews during their probationary period, and annual feedback documentation is completed and filed.
• Prepare reports on performance for the Country Manager to review.

Learning and Development:

• Research and identify external training partners and book training courses and assist and coordinate internal training opportunities.
• Create a centralized hub for all training measurement reporting and recording.
• Monitor, track, and collect all documentation related to internal or external training that occurs, ensuring employee sign off.

Employee Relations:

• Support the HR Manager in the preparation of payroll for each month, including starters/leavers, contract variations, sick pay, maternity pay etc.
• Undertake administration relating to the workplace pension scheme, cycle to work, eyecare vouchers, flu jab, and season ticket loans.
• Administer requests for flexible working, maternity/paternity/adoption leave, time off for dependents, etc.
• Assist managers with employee relations issues such as absence management, grievance, disciplinary, and dismissal, in accordance with company policy and employment legislation.

Administration:

• Maintain accurate and up-to-date personnel files both in hard copy and electronically, ensuring compliance with Data Protection legislation.
• Prepare HR correspondence, such as changes to Terms and Conditions of employment, end of probation, termination, etc.
• Collect and report upon data relating to a number of topics, such as recruitment, diversity, staff absence, and turnover.
• Administer the exit process for leavers, including exit interviews and return of company property.
• Assist in reviewing and updating HR policies and procedures, ensuring these are effective for the business and reflect current legislation and best practice.
• Ensure all assigned onboarding and offboarding tasks within the HR system are up to date and prepare folders with HR Correspondence templates.

• Meet with HR Manager for the purpose of regular supervision and appraisal.

Requirements

• Educated to Degree level or relevant HR Certification or Experience.
• Proven experience of HR Generalist roles
• Good communication, listening and interpersonal skills, with the ability to write and communicate to applicants, supporters, stakeholders and colleagues at all levels (both written and verbal, in a friendly and professional manner).
• Excellent administration and organisational skills.
• Good IT skills including an understanding of Microsoft Office suite of programmes. such as Word, Excel, Outlook etc.

Company and role overview

Our client is currently searching for a Case Team Manager to come and join their busy team. The candidate will be expected to work as part of the team, supporting and assisting colleagues, peers, and your managers to achieve team priorities, objectives, targets, and goals. The role does require managing a team’s performance and quickly identify and effectively tackle, at the earliest stage.

 

Main responsibilities

• Maintain, manage, and motivate a team, ensuring work produced is to a high standard and use resources to the best of their ability.
• Ensure team’s compliance with current policies, process, guidance, and service standards that govern the work of the team.
• Ensure the early identification of solutions to obstacles, raising these with your Operational Manager when necessary.
• Assure and be accountable for the quality of casework, risk assessments and decisions in your team.
• Recruit new employees and provide effective induction programmes, ensuring that performance is effectively managed and recorded during their probation period.
• Be knowledgeable of developments of policies, guidance, and processes, regarding fitness.
• Work as part of the team, supporting and assisting colleagues, peers, and your managers to achieve team priorities, objectives, targets, and goals.
• Review and respond to challenges, queries and/or complaints about the decisions made and service provided by your team
• Support and deputise for the Operations Manager in the delivery of their work, when requested or required.
• Comply with the information security requirements for information accessed or processed in carrying out the duties of the role, ensuring they are in line with the companies’ policies.

 

Requirements

• Educated to degree level or relevant knowledge and experience
• Experience of managing people and resources or investigation responsibilities
• Experience of working within, and applying, a framework of legislation and defined policies and guidance.
• Experience of monitoring a team, objectives, and performance indicators.
• A high level of written English and verbal communication skills.
• Experience of responding to multiple stakeholders needs and complex circumstances
• Demonstrated ability to work effectively within a team and support and coach others.
• Strong analytical, critical examination and problem-solving skills.
• Knowledge of investigative methods and rules of evidence.

Company and role overview

Our client in the heath care sector is looking for an inclusive and compassionate Project Officer to join their team. The candidate must be committed to promoting diversity and have a desire to support the improvement of health services. The role entails providing administrative support to the team as well as organising and arranging data, meetings and/or virtual visits.

(Maternity Cover)

 

Main responsibilities

• Evaluate, audit and research mental health services.
• Working with clinicians, patients, and carers to improve these services
• Provide administrative support to the project and analyse data
• Organise data collection and will arrange and attend meetings and face-to-face and/or virtual visits to mental health services
• Writing reports

 

Requirements

• Required to undertake a Disclosure Barring Service check
• Positive and inclusive values/attitude
• Excellent verbal and written skills

Role Overview

A leading social organisation is looking for an experienced and passionate Service Manager to oversee a supported housing project dedicated to vulnerable adults. This vital role offers the chance to lead a multi-site program that provides safe housing and tailored support to help residents develop the skills needed for independent living.

Key Responsibilities

• Oversee daily operations, ensuring high standards of safety, safeguarding, and compliance.
• Lead and inspire a team of support workers, volunteers, and housekeepers.
• Foster partnerships within the community to strengthen service delivery.
• Meeting and exceeding key performance indicators (KPIs).
• Maintain accurate records and data collection, preparing regular reports.
• Recruit and develop volunteers and peer mentors.

Requirements

• Proven Background in Team Leadership: Demonstrated experience in overseeing and guiding a team effectively.
• Experience with vulnerable people within the DA sector, Mental Health issues and/or Substance Misuse
• Skilled Team Builder: Adept at creating and leading a motivated, high-performing team, using both coaching and directive approaches to maximize individual strengths.
• Goal-Oriented: Strong ability to achieve targets and meet deadlines consistently.
• Exceptional Communication: Excellent skills in written, verbal, and presentation communication.
• Clear and Effective Communicator: Capable of conveying ideas and instructions with clarity and precision.
• Active Listener: Highly developed listening skills, ensuring understanding and responsiveness to team and client needs.

Role Overview

A leading professional organisation is seeking an experienced PR & Internal Communications Manager to join their dynamic Marketing & Communications team. This is a senior-level role, perfect for someone with strong media relations experience, looking to work part-time with a flexible, hybrid model.

Responsibilities

• Lead media relations, generating press releases, features, and handling media inquiries.
• Develop and implement PR strategies to promote the organisation’s role.
• Collaborate with internal teams to deliver integrated communications campaigns.
• Oversee internal communications and support staff engagement.
• Build relationships with key stakeholders and trade press to enhance media coverage.
• Identify potential media risks and develop strategies to manage them effectively.

Requirements

• Proven experience in a senior PR role, managing consumer and corporate PR campaigns.
• Strong media relations skills and experience creating content across print and digital platforms.
• Excellent knowledge of social media and managing online communities.
• Strong verbal and written communication skills.

Company & Role Overview

Our client is looking for a Health Engagement Manager to join their team. The Health Engagement Manager will have a proven track record of cultivating, nurturing, and assessing partnerships for impactful change and strategic results. As a Health Engagement Manager, you will need to have an expert understanding in measuring service outcomes.
 

Main Responsibilities

• The Health Engagement Manager you will influence and cultivate relationships with various stakeholders, including organisations and teams.
• Present evidence of service quality, impact, and cost-effectiveness for funded and provided services.
• Have managerial experience and being able to direct the team to deliver on projects.
• Work strategically to create robust service delivery plans that will enhance outcomes.
• Complex project management across multiple stakeholders including managing contracts .
• Financial and resource management, including budget setting, budget management/control and reporting.
• As a Health Engagement Manager, you will play a significant role in senior leadership and contribute to the organisation's strategic business planning.
• Supervise operational systems and details.
• Implement a continuous quality improvement and efficiency enhancement program within the department.

 

Requirements

• Extensive experience in relationship and project management.
• Proven track record of establishing strong internal and external relationships at a high level.
• Demonstrated ability to drive change through effective influencing and negotiation, ideally within the healthcare sector.
• Excellent communication skills, capable of persuading, motivating, and inspiring while delivering clear, accurate, and accessible messages.

Company And Role Overview 

The Human Resources Advisor champions the delivery of top-tier guidance on complex HR issues, exuding a proactive, solution-focused approach to department heads, managers, employees, and stakeholders alike. Fostering trust across all tiers of staff, they navigate with sensitivity, diplomacy, and unwavering integrity. At the forefront of propelling the team towards a data-driven future, HR Advisors harness the power of the iTrent system to sculpt, monitor, and implement cutting-edge HR metrics. Within a tightly-knit team environment, they revel in the opportunity to collaborate seamlessly across the organisation, providing reciprocal support whenever necessary. With an infectious enthusiasm, they ensure the provision of a welcoming, personable, and highly efficient HR service, while also standing as the esteemed HR representative in pertinent meetings and committees.
 

Main Responsibilities 

• Conduct frequent discussions with essential stakeholders to comprehend and address the unique people-related obstacles within each department, providing coaching and support to promote the adoption of optimal HR and management strategies
• Implement strategies for recruiting and retaining high-quality personnel, prioritizing aspects such as safeguarding, diversity, equality, equity, and inclusion
• Assume responsibility for managing employee relations cases, ensuring they are handled efficiently and in accordance with current employment regulations and best practices
• Develop and revise policies and procedures, keeping staff informed of any relevant updates
• Conduct Disciplinary and Grievance investigation meetings when necessary
• Collaborate with trade union representatives, where appropriate, to achieve favourable resolutions

Requirements 

• Possession of MCIPD qualification or part-qualification, or equivalent demonstrable expertise
• Familiarity with employment legislation, encompassing UK Visa and Immigration stipulations, alongside adept application of sound generalist HR principles
• Proficiency in clear and persuasive communication, both written and verbal
• Demonstrated experience in coaching and mentoring personnel across all hierarchies on HR best practices, policies, and procedures
• Ability to remain confident and composed when faced with pressure
• Track record of developing and overseeing training plans

Company and Role Overview 

With a passion for cultivating an inclusive and supportive environment, the organisation focuses on creating a dynamic atmosphere where individuals can excel based on their abilities. Their aim is to craft an inviting culture that resonates with everyone, demonstrating an unwavering commitment to embracing diversity and fostering inclusivity. Their recruitment process is rigorous, dedicated to sourcing only the most exceptional candidates. As a token of appreciation for dedication, competitive compensation and benefits await those who join their ranks.

Main Responsibilities 

• Assist in overseeing the financial affairs of the Centre
• Be ready to travel as needed across the United Kingdom
• Offer project management assistance for emerging workstreams in development
• Contribute to institution-wide endeavours such as collating and presenting data from various projects
• Offer project management assistance for emerging workstreams
• Execute all tasks safely and appropriately in alignment with the organization's Health and Safety Policy

Requirements 

• Proficient in administrative tasks with a demonstrated track record
• Familiarity with financial management and accounting practices
• Experienced in event coordination and organisation
• Possess a degree or equivalent qualification
• Previous experience working with individuals facing mental health challenges

Company and Role Overview 

An exciting opportunity awaits a talented graduate in performing arts to provide administrative support to renowned music and drama departments within a prestigious organiastion. In the role  Performing Arts - Administrative Assistant, you'll be instrumental in ensuring seamless operations and supporting extracurricular initiatives.

Main Responsibilities

• Coordinating extracurricular events, outings, and artist residencies, with occasional participation
• Supervising inventory of sheet music and musical instruments for the music department
• Creating promotional materials for performances
• Assisting with filming and recording of exam submissions and extracurricular events
• Providing technical support to the drama department
• Seeking a candidate with extensive knowledge in music and drama, as well as outstanding communication and organizational skills

Requirements

• University degree in performing arts or similar.
• An individual boasting a multifaceted expertise spanning the realms of both music and drama.
• Robust communication and organizational prowess, ensuring seamless collaboration and execution of projects.
• A confident individual inspiring those around you to reach new heights of creativity and excellence.

Role Overview

Our client is in search of a seasoned Accounts Manager to become a valuable addition to our team. The perfect candidate will assume accountability for a clientele portfolio, delivering outstanding service while supervising all statutory accounting tasks. Additionally, you will spearhead a team of experts to produce top-notch outcomes, ensuring timely completion of all tasks. Leadership in guiding and nurturing members of the Accounts team should also come naturally to you.

Responsibilities

• Strategise assignments and coordinating with clients to address their needs and key aspects of the task.
• Evaluating the feasibility of outsourcing versus in-house completion of tasks.
• Formulating budgets and timelines, obtaining client approval, and ensuring adherence to these parameters.
• Supervising the progress of assignments, delegating tasks, and reviewing staff work to maintain quality standards.
• Engaging in business development activities.
• Offering prompt feedback to partners regarding client issues and delivering well-organized files with minimal review requirements.
• Identifying potential additional revenue streams for the firm and discussing these opportunities with clients.
• Overseeing team performance and development to ensure consistent high-quality work, providing timely feedback to team members, and regularly updating partners on team progress.
• Ensuring punctual completion of milestones, probationary reviews, and annual appraisals.
• Fulfilling any other responsibilities necessary for the role's execution.

Requirements

• ACA/ACCA qualification with strong technical proficiency.
• Demonstrated success in managing portfolios.
• Exceptional communication abilities in written and verbal English.
• Essential experience in statutory and management accounting within a Mid-Tier Practice.
• Vital experience in team management and development.
• Up-to-date knowledge of UK GAAP accounting standards.
• Proficient in IT, advantageous experience with Xero, CaseWare, Sage, and CCH.

Company and role overview –

The lead developer for Salesforce oversees continuous enhancements to the Salesforce platform. This encompasses refining processes, promoting platform adoption, and facilitating the College's transition to a more data-centric approach through enhanced analytical functionalities. This individual assumes accountability for application and database architecture, serving as the resident Salesforce expert to manage, implement, integrate, enhance, and support the platform.

Main responsibilities –

• Supervise the Junior Salesforce Developer and Salesforce Administrator positions
• Assume responsibility for overseeing and guiding Salesforce development and support activities, including periodic upgrades and enhancements
• Aid the IT & Digital management team in resource planning and demand management tasks
• Assume accountability for personal health and safety and ensure compliance among colleagues within the designated service area
• Contribute to and assist in the development and support of projects as necessary

Requirements –

• Bachelor's degree in a relevant field such as Computer Science or Computer Applications
• Significant IT background with a minimum of 2 years of hands-on experience in Salesforce project development
• Proficient advisory and problem-solving abilities
• Comfortable delivering presentations to diverse business audiences

Company & Role Overview

Our client is looking for a tech savvy Software Tester. Their mission revolves around enhancing the professional lives of Property Managers. They are confident in achieving this objective by offering their staff a supportive and brilliant work environment that encourages the embodiment of values. In this position, a quick grasp of large and intricate systems is essential. Exceptional attention to detail, along with technical expertise, is required. Collaborating closely with developers, you will play a crucial role in ensuring that requirements are fulfilled and issues are addressed. This presents an exciting chance to contribute significantly within a growing team.

Main Responsibilities

• Evaluate functional and technical documentation
• Develop functional test plans aligned with requirements
• Generate and organize test data
• Execute both manual and automated test scripts
• Log faults, escalate issues, and monitor resolution
• Conduct regression testing
• Adhere to ISO 27001  

Requirements

• A minimum of 2 years of experience in SQL, API, and web testing
• A comprehension of web security risks
• Dedication to personal development and staying updated on industry threats and best practices
• Desirable technical proficiency in HTML, CSS, and JavaScript
• A 2.1 degree in a relevant field